The City of Rio Dell water system serves approximately 1,450 customers and consists of a network of water mains, valves and storage tanks that deliver treated water from the plant located at 475 Hilltop Drive to water customers.
Raw water is pumped from infiltration galleries under the Eel River to the treatment plant. The City has completed an approximately $8.5 million project to establish a new raw water intake at this location. The completion of this project lifted a water emergency declaration within the City that had been in place for over five years. This project also dramatically improved he quality of water delivered to residents. In 2014 work began on redeveloping a second source of water for the city in light of the dramatic 2011-2017 drought. The Metropolitan Wells project provided a state-of-the-art filtration system upon the City's old well site and added an additional layer of water security for the City. Moving forward, the City is working on obtaining State grants through Proposition 1 to rehabilitate aged water lines and replace water storage systems.